Should I flush the crevice before packing it? Ideally the first time at least. Allow it to dry well before Hoof-Stuff application as this will help the product stick better.
What should I flush it out with? We recommend flushing with Sole Cleanse but anything ‘gentle’ will suffice e.g. salt water, dilute vinegar etc. Avoid flushing with peroxide, bleaches, iodine etc. as these may damage otherwise healthy tissues.
How do I know if I am replacing it often enough? If you remove the pack and it is still bright white and clean then you likely do not need to replace it as often. If it has become discoloured then you should replace it more often. We suggest replacing the packing after 24 hours initially, then altering according to state of the packing.
How can I soften up Hoof-Stuff?Hoof-Stuff will be harder when cold and softer when warm, over time the honey in it may also crystalise hardening it. Putting it somewhere warm for a long period of time will help soften it again.